Shipping policy

General Shipping Info

We ship within the UK only with Royal Mail. Our shipping rates are charged at flat rate depending on your choice of delivery.

Packages are sent out Wednesday - Saturday (except Bank Holidays).

We do our very best to post your items as soon as possible - usually the next working day.

Please note that A Fyne Yarn is located in rural Scotland (classified by Royal Mail as the Highlands & Islands). Although postal delays are rare they can occur.

You will receive an automated shipping confirmation e-mail as soon as your order leaves us. 

UK Customers

All orders (see Royal mail site for details) are sent using either Royal Mail's Tracked 24 or 48 service.

Choose Click & Collect at check out to collect your order from Tarbert (PA29). I don't have a brick and mortar shop but am happy to deliver locally. 

Packages do not require a signature on delivery, and you will be emailed the tracking number if you provide your email address. You are able to allocate a safe place to leave your parcel if you aren't around to accept delivery (e.g. with a neighbour or in secure place on your property).

Free Shipping

We don't hide shipping costs in the costs of our products and as much as we'd like to offer free shipping we want to be transparent in our business practices.

Our shipping prices are based on the actual cost of shipping to you. We therefore do not make any profit from our shipping and packaging.

Returns

We hope you are thrilled to bits with your items, and we sincerely thank you for choosing our small, independent shop for your order! If, for some reason, you aren't completely satisfied, please see our returns policy.